Privacy policy

Privacy Policy

Effective Date: 13/05/2025


This Privacy Policy describes how Cinco Shades, operated by Cellor Shades, collects, uses, and protects your personal information when you visit or make a purchase from https://cincoshades.com (“the Site”).





1. Personal Information We Collect



When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. We also collect information about how you interact with the Site.


When you make a purchase or attempt to make a purchase, we collect:


  • Name
  • Billing and shipping address
  • Payment information (processed securely via our payment providers)
  • Email address
  • Phone number



We refer to this as Order Information.





2. How We Use Your Information



We use your personal information to:


  • Fulfill orders (including processing payment, shipping, and confirmations)
  • Communicate with you
  • Screen orders for fraud
  • Improve and optimize our Site
  • Comply with legal obligations






3. Sharing Your Information



We only share your information with trusted third parties necessary for operating our business:


  • Shopify (e-commerce platform)
  • Payment processors (e.g., Klarna, PayPal, Apple Pay)
  • Shipping partners (e.g., Royal Mail, Evri, Fastway)
  • Analytics services (e.g., Google Analytics)



We do not sell or rent your personal data.





4. Behavioral Advertising



We may use your information to deliver personalized ads or marketing communications. You can opt out of targeted advertising through:







5. Your Rights (UK & EU Residents)



If you are a resident of the UK or EU, you have the right to:


  • Access your personal information
  • Correct, update, or delete your data
  • Withdraw consent or object to processing
  • File a complaint with the UK Information Commissioner’s Office (ICO)



To exercise these rights, contact us at contact@cincoshades.com.





6. Data Retention



We retain order information for our records unless and until you ask us to delete it.





7. Security



We implement standard security measures to protect your information, including encryption and secure payment gateways. No system is 100% secure, but we work to protect your data.





8. Cookies



We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but parts of the site may not function properly.





9. Changes



We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.





10. Contact Us



If you have any questions, or if you’d like to make a request regarding your data, please contact:


Email: contact@cincoshades.com

Phone: 07474134101

Address: 10 Middleton Road, Manchester, M24 6DP, United Kingdom